Terms of service
OVERVIEW
Welcome to Trove Co. In these Terms, "we," "us," and "our" refer to Trove Co., an online store based in Bradenton, Florida offering a curated mix of home decor, accessories, gadgets, and gifts (the "Services"). Trove Co. is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and that you have given consent for any minor dependents to use the Services on devices you own or manage.
To use the Services, including browsing our store or purchasing products, you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to anyone else.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately represent our products, including descriptions, images, and pricing. Colors or appearance may vary slightly depending on your screen and device settings.
Product descriptions are subject to change at any time. We reserve the right to discontinue any product or limit quantities available to any person, region, or jurisdiction.
SECTION 3 - ORDERS
Placing an order is an offer to purchase. Trove Co. reserves the right to accept or decline any order at its discretion. Your order is not accepted until we confirm it and process your payment. Please review your order carefully, as we may be unable to accommodate cancellation requests once an order has been accepted or shipped. If we cancel or change an order, we will notify you using the email, billing address, or phone number provided at checkout.
Purchases are subject to return or exchange in accordance with our Refund Policy.
You represent that your purchases are for personal or household use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time your order is placed, as shown in your order confirmation email. Posted prices do not include taxes, shipping, or handling unless stated otherwise.
You agree to provide current, complete, and accurate payment and billing information for all purchases, and to keep that information up to date.
You represent that any payment information you provide is accurate and that you are authorized to use the payment method provided, and you agree to pay all charges at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
Shipping timelines are outlined in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, or other events outside our control. Once a product is transferred to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services, including trademarks, text, images, graphics, and design, is owned by Trove Co. or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from any content on the Services without our written consent. Unauthorized use may violate applicable intellectual property laws.
Trove Co.'s name, logo, and branding are trademarks of Trove Co. and may not be used without our prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools offered by third parties that we do not monitor or control. Such tools are provided "as is" without warranties of any kind, and any use of them is at your own risk. We encourage you to review the terms of any third-party tool before using it.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites, and accessing them is at your own risk. Please review the policies of any third-party site before engaging in a transaction there.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Trove Co. is powered by Shopify, which enables us to provide the Services to you. Any purchases you make in our store are made directly with Trove Co., and Shopify is not responsible for any aspect of the sale between you and Trove Co., including product quality, shipping, or any loss or damage resulting from your purchase.
SECTION 10 - PRIVACY
Your personal information is collected and used in accordance with our Privacy Policy. Because our Services are hosted by Shopify, Shopify also processes information about your use of the Services in order to provide and improve them. Please review our Privacy Policy for full details.
SECTION 11 - FEEDBACK
If you send us feedback, suggestions, or reviews, you grant Trove Co. a non-exclusive, royalty-free right to use that feedback to operate and improve our Services. We are under no obligation to keep feedback confidential, compensate you for it, or respond to it. You agree that any feedback you submit will not violate the rights of any third party and will not contain unlawful, abusive, or infringing content.
SECTION 12 - ERRORS AND CORRECTIONS
Occasionally our Services may contain typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct these errors and update or cancel orders affected by them, even after an order has been submitted.
SECTION 13 - PROHIBITED USES
You agree to use our Services only for lawful purposes. You may not use the Services to violate any law, infringe on intellectual property rights, harass or harm others, transmit false or misleading information, send spam, impersonate any person or entity, upload malicious code, or interfere with the security or proper functioning of the Services. We reserve the right to suspend or terminate access to anyone who violates these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at our discretion, without notice, if we believe you have violated these Terms. Provisions relating to intellectual property, feedback, disclaimers, liability, and governing law will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Information on our Services is provided for general informational purposes only, and we do not warrant its accuracy or completeness. Our Services and products are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Trove Co. and its officers, employees, and affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or any product purchased through them.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold Trove Co. harmless from any claims, losses, or damages, including reasonable legal fees, arising from your breach of these Terms, your violation of any law, or your use of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service, along with any policies referenced here, make up the entire agreement between you and Trove Co. regarding your use of the Services, and supersede any prior agreements or communications on the subject.
SECTION 20 - GOVERNING LAW
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Services will be resolved in the state or federal courts located in Manatee County, Florida, and you consent to the jurisdiction of those courts.
SECTION 21 - CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. Changes will be posted on this page, and your continued use of the Services after changes are posted constitutes acceptance of those changes. We encourage you to review this page periodically.
SECTION 22 - CONTACT US
Questions about these Terms of Service can be sent to us at trovecostore@gmail.com, by phone at +1 (941) 730-4406, or by mail at Trove Co., 7614 Pine Valley Street, Bradenton, FL 34202, United States.